Product design wasn’t where I started

— but it’s where I found purpose.

I began my career in visual design and full-stack branding—developing visual identities, cross-channel design, and marketing strategies across industries from e-commerce to entertainment. As my work evolved, so did my curiosity—shifting toward more complex, system-oriented challenges where user experience, data, and meaningful impact intersect.

That path led me to product design and user experience. Today, I collaborate with software development teams to modernize Geographic Information System (GIS) workflows—translating complex data into intuitive, human-centered tools that support essential infrastructure and decision-making.

My approach blends UX strategy, data visualization, and close partnerships with product owners, engineers, and PMs. I’m currently pursuing a Master of Science in Information Technology: Software Engineering to deepen my technical foundation and strengthen the bridge between design and development.

At the core of my work is a simple belief: design should bring clarity to complexity, and make systems more effective for the people who rely on them.

Education

Master of Science (M.S.) in Computer Software Engineering — Present
Bachelor’s Degree in Graphic Communications
Associate’s Degree in Digital Communication & Media / Multimedia

"Expanded her knowledge in engineering design and mapping. She led numerous successful usability studies and provided exceptional support. The reports she delivered have greatly contributed to the success of our application development."

Kevin - Technical Project Manager
"A bright and motivated designer. I had the pleasure of working with Carolyn on some corporate projects but I am also aware that she was highly regarded on the USDA program where she provided UX support to Agile Scrum teams.

Melanie - Strategy Director
Carolyn is a great asset to the creative team as a Director of Creative Affairs. Highly skillful in the creative arena with an impeccable eye for style and design. DCSW has seen great growth under her leadership and excellent brand strategies.

Moh - Founder & CEO
"Carolyn transformed complex ideas into user-friendly frontend design for our application was outstanding. Carolyn is well versed with 508 design requirement. She works well with both client and frontend developers."

Di - Software Engineer
"Carolyn has extremely strong work ethic and is the best team player I have worked with. She has extensive knowledge for all aspects of brand strategy, digital and print design, as well as, marketing know-how.

Supreet - IT Project Manager
"Carolyn, an innovative designer who excels in collaboration with cross-functional teams. She skillfully advocates for user needs, effectively addressing pain points and aligning work with business goals."

Wonday - Sr Software Engineer

Agile Expertise

My deep experience in Agile software development involves successful collaboration with cross-functional teams, including engineers, developers, and stakeholders. This approach prioritizes user-centric design, ensuring that projects align with both user needs and business goals.

SAFe Certified

I hold the Certified SAFe 5 Practitioner certification, reflecting my dedication to continuous learning and applying Lean-Agile principles and design thinking in all projects.

Collaborative Success

My ability to collaborate successfully with cross-functional teams, such as engineers, developers, and stakeholders, has been a key driver of my achievements. By seamlessly integrating user-centric design into the development process, I ensure that user needs are at the forefront of every project, resulting in products that not only meet business objectives but also resonate with users.

— but it’s where I found purpose.

"Expanded her knowledge in engineering design and mapping. She led numerous successful usability studies and provided exceptional support. The reports she delivered have greatly contributed to the success of our application development."

"A bright and motivated designer. I had the pleasure of working with Carolyn on some corporate projects but I am also aware that she was highly regarded on the USDA program where she provided UX support to Agile Scrum teams.

Carolyn is a great asset to the creative team as a Director of Creative Affairs. Highly skillful in the creative arena with an impeccable eye for style and design. DCSW has seen great growth under her leadership and excellent brand strategies.

"Carolyn transformed complex ideas into user-friendly frontend design for our application was outstanding. Carolyn is well versed with 508 design requirement. She works well with both client and frontend developers."

"Carolyn has extremely strong work ethic and is the best team player I have worked with. She has extensive knowledge for all aspects of brand strategy, digital and print design, as well as, marketing know-how.

"Carolyn, an innovative designer who excels in collaboration with cross-functional teams. She skillfully advocates for user needs, effectively addressing pain points and aligning work with business goals."